Contact Us

1. Customer Support

The store provides customer support for enquiries related to orders, products, and services available through the website.

For assistance, clarification, or additional information, customers may contact the store using the details below.

Address: APT BLK 17A TELOK BLANGAH CRESCENT #19-274, SINGAPORE 091017, SINGAPORE
Email: ithelpdesk@roomuploft.com
Phone: +65 (836) 29749
Business Hours: Monday to Friday, 10:00 am – 4:00 pm (excluding public holidays)

2. After-Sales Support

The store offers dedicated after-sales support covering, but not limited to, the following matters:

Returns, refunds, and exchanges.
Shipping, tracking, and delivery enquiries.
Product measurements, materials, and specifications.
Guidance on product use, care, and maintenance.

The store is committed to providing clear communication and practical solutions to support customers throughout the purchasing and post-purchase process.

3. Our Commitment

The store places strong emphasis on clear and reliable customer communication.

All enquiries are handled confidentially and addressed as promptly as possible, with the aim of delivering accurate, transparent, and customer-focused support in line with Australian service standards.